Coast 2 Coast Public Insurance Adjuster, LLC

Privacy Policy

Last Updated: October 1, 2020

This web page describes the privacy practices of Coast 2 Coast Public Insurance Adjuster, LLC, (or “We” or "Us") regarding the collection and use of personal or corporate information that you provide to us through the website located at coast2coastadjuster.com and/or floodclaimsnow.com, however this website is accessed and/or used, whether via personal computers, mobile devices, or otherwise (“Website”). Please be advised that the practices described in this privacy policy apply only to information gathered online through the Website. They do not apply to information that you may submit to us offline or to Websites maintained by other companies or organizations to which we may link.

Coast 2 Coast Public Insurance Adjuster, LLC may modify the provisions of this privacy policy from time to time. The new provisions will be effective as soon as they are posted. Your continued use of the Website following posting of the changes will mean that you accept those changes. Please check this page periodically to ensure that you are aware of any change.

By visiting our Website, you are accepting the practices described in this privacy policy. If you do not agree to the terms of this privacy policy, please do not use the Website.

Types of Information We Gather

Coast 2 Coast Public Insurance Adjuster, LLC collects personal identifiable information (“Personal Information”) from you under the following circumstances:

  • When you sign up to receive e-mail newsletters from Us

  • When you request for additional information, customer service or other assistance

  • When you participate in special events

  • When you participate in surveys, panels, or market research

  • In conjunction with your employment inquiries or applications

  • When you participate on social media accounts involving AI properties

  • When you participate in communities, chat rooms, and other interactive services

  • Any other place on the Website where you knowingly volunteer personal information

In addition, when you interact with the Website, our servers may keep an activity log that does not identify you individually (“Non-Personal Information”). Generally, We collect the following categories of Non-Personal Information:

  • We may collect certain demographic data such as age, gender, and five digit zip code as part of collecting personal information.

  • We collect and store certain device information about your computer, mobile device, or other device that you use to access the Website. This information may include IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information.

  • We automatically log certain usage information about your use of the Website. This information includes a reading history of the pages you view. We use this information to provide you a more customized experience on the Website.

  • We collect and store additional “traffic data” such as time of access, date of access, software crash reports, session identification number, access times, and referring website addresses.

  • We collect and store your search terms and search results when using the search function on the Website.

  • We also collect and store certain other information regarding our users’ use of the Website so that third parties may provide us reports and analysis regarding usage and browsing patterns of the Website.

How We Use Information We Gather About You

We use the information we learn from you to help us personalize and continually improve your experience on the Websites. We use your Personal and Non-Personal Information in the following ways:

  1. For editorial purposes

  2. Respond to your inquiries

  3. Communicate with you about changes to our policies

  4. Personalize content and experiences on our Website, including providing you recommendations based on your preferences

  5. Send you newsletters and information about special events by e-mail or other another medium

  6. Optimize or improve our products, services and operations

  7. Research and development

  8. Detect, investigate, and prevent activities that may violate our policies or be illegal

  9. Perform statistical, demographic, and marketing analyses of users of the Websites and their usage patterns

  10. Manage our business

 

How We Share Your Information

Except as disclosed below, We don’t sell, barter, give away, rent or permit anyone outside of Coast 2 Coast Public Insurance Adjuster, LLC to use or access your Personal Information.

We occasionally use third-party agents, affiliates and partners to perform functions such as marketing, analytics, providing requested services, providing customer service, etc., on our behalf. These entities have access to the Personal Information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of any personal information collected from the Website. They are restricted from using, selling, distributing or altering this data in any way other than to provide the requested services to the Website.

We may also use or disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Website; (b) protect and defend our rights or property, the Website or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents or the users of the Website or the public.

We will use or disclose the Non-Personal Information as we determine in our sole discretion.

Cookies and IP Addresses

We use “Cookies” in order to personalize your visit to our website and enhance the experience by gaining a better understanding of your particular interests and customizing our pages for you. A cookie is a message given to a web browser by a web server which is then stored by the web browser in a text file on your computer. Each time the browser requests a page from the server this message is sent back which enables the user to be identified. We also collect your IP address when you visit the site to better understand how to serve our clients.

We may use the information provided by cookies and IP addresses to analyze trends, administer the site, or for research and marketing purposes to help us better serve our clients. No information which personally identifies you will be collected through the cookies. You can set your browser to notify you before you receive a cookie so you have the chance to accept it and can set your browser to turn off cookies. No personally identifying information from you will be collected as part of these cookies.

Links

The Coast 2 Coast Public Insurance Adjuster, LLC Website may contain links to other websites belonging to partners, clients and other sites of interest to our users. Coast 2 Coast Public Insurance Adjuster, LLC does not control the privacy practices of these other websites. Please be aware of that this privacy policy will not apply to such other websites.

Public Areas

Please remember that any information you share in public areas, such as message boards or feedback sections, becomes public, and therefore this privacy policy does not apply to any information you choose to make public. Please be careful about what you disclose, and do not post any personal information that you expect to keep private.

Security

Coast 2 Coast Public Insurance Adjuster, LLC protects your personal information with several security measures. In addition to normal precautions such as physical security and firewalls, we have strict internal security policies that govern the use of data collected on this Website. Nevertheless, please understand that while We try our best to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

Children Under 16

This Website is not targeted to children under the age of 16. If you are under 16, please do not use this Website.

Published in the United States

The Website is published in the United States and is subject to laws of the United States. If you are located in a country outside the United States and voluntarily submit personal information to us, you thereby consent to the general use of such information as provided in this privacy policy and to the transfer of that information to, and/or storage of that information in, the United States. Coast 2 Coast Public Insurance Adjuster, LLC will not be liable under any circumstances for damages resulting from use of information collected from visitors to the Website.

Information Sharing and Disclosure to New Owners

We may change our ownership or corporate organization while providing the Website. We may also sell certain assets associated with the Website. As a result, please be aware that in such event We may transfer some or all of your Personal Information to a company acquiring all or part of our assets or to another company with which We have merged. In such event, your Personal Information may be subject to a different privacy policy which We will make available on our Website.

Privacy Questions and Complaints

If you have any questions regarding this policy, if you would like to opt-out of receiving e-mail messages and newsletters from Coast 2 Coast Public Insurance Adjuster, LLC or if you believe that Coast 2 Coast Public Insurance Adjuster, LLC has erroneous or incomplete information about you, please e-mail us at coast2coastpia@gmail.com.

Your California Privacy Rights

California Civil Code Section 1798.83 permits customers of Coast 2 Coast Public Insurance Adjuster, LLC who are California residents to request certain information regarding its disclosure of their personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to coast2coastpia@gmail.com.

This California Privacy Notice (the “CA Notice”) applies solely to individual residents of the State of California ("consumers" or "you").

This CA Notice describes how we collect, use, disclose, and otherwise process personal information of individual residents of the State of California, either online or offline, within the scope of the California Consumer Privacy Act of 2018 (CCPA).

Unless otherwise expressly stated, all terms in this CA Notice have the same meaning as defined in our Privacy Notice or as otherwise defined in the CCPA.

Personal Information Disclosures

When We use the term “personal information” in this CA Notice, We mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.  This CA Notice does not apply to personal information We collect when We are acting as a service provider to process information on behalf of our clients to whom We provide legal services.

For the purposes of this CA Notice, personal information does not include:

  • Publicly available information from government records.

  • Deidentified, aggregated or anonymized information that is maintained in a form that is not capable of being associated with or linked to a consumer.

  • Information excluded from the CCPA's scope, such as:

    • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;

    • Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

  • Information relating to our job applicants, employees, contractors and other Coast 2 Coast Public Insurance Adjuster, LLC personnel.

Collection and Use of Personal Information

We collect personal information from and about consumers for a variety of purposes. To learn more about the types of personal information we collect, the sources from which we collect or receive personal information, and the purposes for which We use this information, please refer to the Personal Information We Collect About You and How We Use It section in our Privacy Notice.

In the last 12 months, We have collected the following categories of personal information, from the sources and for the purposes stated below.

Identifiers, such as your name, address, phone number, email address, or other similar identifiers.✅

  • Directly from you

  • Our business partners and affiliates

  • Third parties you direct to share information with us

Commercial Information, such as your use of our services.✅

  • Directly from you

Protected Classification Characteristics, such as age, gender, religion, and disability information.✅

  • Directly from you

Internet/Network Information, such as your IP address, or browser or device information.✅

  • Your browser or device

Geolocation Data, such as information about your physical location collected from geolocation features on your device, including your IP address.✅

  • Your browser or device

Sensory Information, such as pictures of you.✅

  • Directly from you

Professional/Employment Information, such as your employing entity, business unit, manager and management reporting structure, job title, function and the nature of your duties and responsibilities.✅

  • Directly from you

  • Third parties you direct to share information with us

Other Personal Information, such as information you provide to us when you register for or attend an event organized or hosted by us, including your preferences or education information, information you permit us to see when interacting with us through social media, or comments and opinions you provide to us such as when you post on message boards, blogs or complete an online form.✅

  • Directly from you

  • Our business partners and affiliates

  • Third parties you direct to share information with us

  • Information generated from your online browsing and usage activity

Inferences, including information generated from your use of the websites reflecting predictions about your interests and preferences.✅

  • Your browser or Device

  • Information generated from your online browsing and usage activity

 

Purposes for Collecting Personal Information

We may collect, use or disclose personal information about you for one or more of the following purposes:

  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about our services, We will use that personal information to respond to your inquiry.

  • To deal with enquiries and complaints made by or about you relating to our services.

  • To communicate with you, including through email to provide you updates, alerts, news and mailings relating to seminars or events that we think may be of interest to you.

  • To operate, maintain, and provide to you the features and functionality of our services.

  • To market to you, including through email.

  • To send you statements and invoices in relation to any agreement between us to provide you with any part of the services.

  • To better understand the demographics of our users.

  • To personalize your experience and to deliver custom content and product and service offerings relevant to your interests, including targeted offers and ads through our website, third-party sites, or on other devices you may use.

  • To recognize you and remember your information when you return to our websites and services.

  • To help maintain the safety, security, and integrity of our services, technology assets, and business.

  • For testing, research, analysis, and product development, including to develop and improve our services.

  • To assist you in sharing content from our services, or your experiences on our services, with your friends, followers or contacts on a social network.

  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

 

Disclosure of Personal Information

In the previous 12 months, We have disclosed all of the categories of personal information We collect, explained in the table above, to third parties for a business purpose. We do not sell personal information to third parties.

Recipients of Personal Information

As described in the Recipients of Personal Information section of our Privacy Notice, We share personal information within Coast 2 Coast Public Insurance Adjuster, LLC and with a variety of third parties for business purposes.

Your California Privacy Rights

As a California resident, you may be able to exercise the following rights in relation to the Personal Information about you that we have collected (subject to certain limitations at law):

 

The Right to Know

You have the right to request any or all of the following information relating to your personal information We have collected and disclosed in the last 12 months, upon verification of your identity:

  • The specific pieces of personal information We have collected about you;

  • The categories of personal information We have collected about you;

  • The categories of sources of the personal information;

  • The categories of personal information that We have disclosed to third parties for a business purpose, and the categories of recipients to whom this information was disclosed;

  • The categories of personal information We have sold about you (if any), and the categories of third parties to whom the information was sold; and

  • The business or commercial purposes for collecting or, if applicable, selling the personal information.

 

The Right to Request Deletion. You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.

 

The Right to Opt Out of Personal Information Sales. You have the right to direct us not to sell personal information We have collected about you to third parties now or in the future.


If you are under the age of 16, you have the right to opt in, or to have a parent or guardian opt in on your behalf, to such sales.

 

The Right to Non-Discrimination. You have the right not to receive discriminatory treatment for exercising these rights.
However, please note that if the exercise of these rights limits our ability to process personal information (such as in the case of a deletion request), We may no longer be able to provide you our products and services or engage with you in the same manner.

 

“Shine the Light.” California residents that have an established business relationship with Us have rights to know how their information is disclosed to third parties for their direct marketing purposes under California’s “Shine the Light” law (Civ. Code §1798.83).

 

How to Exercise Your California Consumer Rights To Exercise Your Right to Know or Right to Deletion

To exercise your Right to Know and/or your Right to Deletion, please submit a request by:

  • Filling out our California Resident Rights Request Form and emailing it to coast2coastpia@gmail.com with the subject line “California Rights Request,” or

  • Calling 800-677-1260.

 

We will need to verify your identity before processing your request. In order to verify your identity, We will generally require the matching of sufficient information you provide Us to the information We maintain about you in our systems. Although we try to limit the personal information collected in connection with a request to exercise the right to know and/or the right to deletion to that personal information identified on the California Resident Rights Request Form, certain requests may require Uus to obtain additional personal information from you. In certain circumstances, We may decline a request to exercise the right to know and/or right to deletion, particularly where We are unable to verify your identity.

To Exercise Your Right to Opt-Out of Personal Information Sales

We do not sell personal information to third parties.

Minors Under Age 16

We do not and will not “sell” the personal information of consumers We know to be less than 16 years of age, unless We receive affirmative authorization (the "Right to Opt In") from either the minor who is between 13 and 16 years of age, or the parent or guardian of a minor less than 13 years of age.

California’s “Shine the Light” Law

In addition to the rights described above, California's "Shine the Light" law (Civil Code Section §1798.83) permits California residents that have an established business relationship with Us to request certain information regarding our disclosure of certain types of personal information to third parties for their direct marketing purposes during the immediately preceding calendar year. To make such a request, please send an email to coast2coastpia@gmail.com. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the email address specified in this section.

Updates to This CA Notice

We will update this CA Notice from time to time. When We make changes to this CA Notice, We will change the "Last Updated" date at the beginning of the Privacy Policy. All changes shall be effective from the date of publication unless otherwise provided in the notification.

Contact Us

If you have any questions or requests in connection with this CA Notice or other privacy-related matters, please send an email to coast2coastpia@gmail.com.

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